Privacy Policy.

Murphy Freight LLC ("Murphy Freight," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information about visitors to our website at murphyfreightllc.com and people who interact with our services as shippers, carriers, or business partners.

By using our website or services, you agree to the practices described in this Policy. If you do not agree, please do not use our website or services.

1. Information We Collect

1.1 Information You Provide

We collect information you voluntarily provide when you:

• Request a freight quote: name, company, email, phone, pickup and delivery locations, freight type, weight, dates, and any commodity or special-handling details.
• Apply as a carrier: company name, MC and DOT numbers, contact details, equipment type, fleet size, home base, preferred lanes, W9, COI, and operating authority documents.
• Contact us: name, email, phone, company, and the content of your message.
• Subscribe or communicate: email address and any preferences you set.

1.2 Information Collected Automatically

When you visit our website, we automatically collect certain technical information through standard server logs and cookies:

• IP address, browser type and version, operating system
• Pages visited, time on site, referring URL, click patterns
• Device type and approximate geographic location (city / region)

1.3 Information From Third Parties

For carriers, we may obtain verification information from sources such as FMCSA SAFER, CarrierWatch, RMIS, and certificate-holder records as part of our standard onboarding and compliance process.

2. How We Use Information

We use collected information to:

• Provide freight brokerage and dispatch services
• Verify carrier authority, insurance, and safety records
• Communicate about quotes, loads, payments, and account matters
• Improve our website, services, and customer experience
• Comply with legal, regulatory, and tax obligations (including FMCSA and IRS requirements)
• Detect, prevent, and respond to fraud or security issues

3. How We Share Information

We do not sell your personal information. We share information only as needed to run our business:

• With carriers and shippers to execute and coordinate the freight movement you requested.
• With service providers who help us operate (e.g. email, accounting, IT, insurance, factoring) under confidentiality obligations.
• With government and regulatory bodies when required by law (FMCSA, DOT, IRS, courts, or law enforcement).
• With successors in the event of a merger, acquisition, or sale of business assets.

4. Cookies and Tracking

Our website uses cookies and similar technologies for:

• Strictly necessary functions (session management, form submissions)
• Analytics to understand site usage and improve content (we may use Google Analytics or equivalent)
• Performance measurement and page-load optimization

You can disable cookies in your browser settings, but some parts of our site may not function correctly.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information, including encrypted transmission (TLS / HTTPS), access controls, and limited employee access on a need-to-know basis. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain information for as long as needed to provide our services, comply with legal obligations (including federal motor-carrier and tax record retention rules), resolve disputes, and enforce our agreements. When data is no longer required, it is securely deleted or anonymized.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Opt out of marketing communications at any time

To exercise these rights, contact us using the details in Section 11.

8. California Residents (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act, including the right to know what personal information is collected, the right to delete personal information, and the right to non-discrimination for exercising these rights. We do not sell personal information under the CCPA's definition.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date above. Material changes will be communicated through our website or by email where appropriate. Continued use of our services after changes means you accept the updated Policy.

11. Contact Us

Questions, requests, or concerns about this Privacy Policy or our data practices:

Murphy Freight LLC
954 Little Bay Ave
Norfolk, VA 23503

Email: contact@murphyfreightllc.com
Secondary: khurram@murphyfreightllc.com
Phone: (757) 777-1714