Terms of Service

7. SMS Terms & Conditions

These SMS Terms & Conditions govern your use of and consent to receive SMS/text-message communications from Murphy Freight LLC. By providing your mobile phone number and opting in, you agree to the terms below.

7.1 SMS Consent Communication

The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties.

7.2 Types of SMS Communications

If you have consented to receive text messages from Murphy Freight LLC, you may receive messages related to the following specific examples:

• Freight quote responses and pricing updates
• Pickup and delivery appointment reminders
• Shipment status updates and in-transit notifications
• Delivery confirmations and proof-of-delivery follow-ups
• Account-related updates and reminders
• Carrier dispatch confirmations and load tender follow-ups

7.3 Message Frequency

Message frequency may vary. You may receive up to 10 SMS messages per week regarding your freight, quotes, appointments, or account status. Frequency may be higher during active shipments in transit.

7.4 Potential Fees for SMS Messaging

Please note that standard message and data rates may apply, depending on your carrier's pricing plan. These fees may vary if the message is sent domestically or internationally. Murphy Freight LLC is not responsible for any charges imposed by your mobile carrier.

7.5 Opt-In Method

You may opt in to receive SMS messages from Murphy Freight LLC in the following ways:

• By submitting an online form on murphyfreightllc.com (including the Quote Request form or Contact form) that includes your phone number
• By providing verbal consent during a recorded or documented telephone call
• By providing written consent in person, via email, or through a signed shipper-broker agreement

7.6 Opt-Out Method

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive from us. Alternatively, you can contact us directly at (757) 777-1714 or email contact@murphyfreightllc.com to request removal from our messaging list. Once you opt out, you will no longer receive SMS messages from us unless you re-subscribe.

7.7 Help

If you are experiencing any issues with our SMS service, you can reply with the keyword "HELP" to any of our messages. Alternatively, you can get help directly from us by:

• Calling (757) 777-1714
• Emailing contact@murphyfreightllc.com
• Visiting our Contact page

7.8 Standard Messaging Disclosures

• Message and data rates may apply.
• You can opt out at any time by texting "STOP."
• For assistance, text "HELP" or visit our Privacy Policy and Terms of Service pages.
• Message frequency may vary.
• Carriers (mobile network operators) are not liable for delayed or undelivered messages.
• SMS/text messaging is available on most U.S. mobile carriers, including AT&T, Verizon, T-Mobile, and Sprint. Carriers may change from time to time.